Your techs can't be under a car and on the phone at the same time. Winnen is the AI receptionist that answers every call on your shop number, books service straight into your booking system, gives 'is my car ready?' status updates, and routes the urgent ones — 24/7, in any language your customers speak.
Live in a day. No new hardware. No long contract.
1 in 4
service calls to a busy shop go unanswered during the day — every one is a job that drives to the garage down the road.
€350
is the revenue of an average service ticket. Miss the call, miss the booking.
€4,500+
is what a retained service customer is worth over the years they keep coming back.
The cost of a missed call
A ringing phone no one answers is a car in the next bay over.A customer with a warning light won't leave a voicemail. They hang up and call the next garage that picks up — and that shop services their car for the next ten years.
Every call that rings out while everyone's under a car, every 'is it ready yet?' that pulls a tech off the job, every after-hours booking that dies in voicemail — it's revenue rolling out of your forecourt, quietly, all day long. Winnen answers when your team can't.
Service ticket & retained-customer value — industry benchmarks, 2024
How it works
01
Hours, location, the services you run, labour rates, what you charge for an MOT or APK, your booking lead times, and what counts as urgent. Winnen learns your shop so it sounds like your best service advisor — not a robot.
02
Forward your line or use a new one. Winnen picks up on the first ring — at the morning drop-off rush, over lunch, after close — books straight into your booking system, and texts the confirmation instantly.
03
Every call, booking and status request lands in one shared inbox with a recording, transcript and summary. Nothing slips between the service desk and the workshop. Anyone can pick up the thread.
Try it yourself · live 24/7
Enter your number and our AI receptionist calls you in seconds — the same AI your customers would reach. No download, no signup.
What it does
Built for the way a real garage runs — the morning rush, the status calls, the parts questions, the after-hours bookings nobody's there to take.
Writes service, MOT/APK, tyre and repair bookings straight into your booking system and Google Calendar — no double entry, no slots left empty, no booking lost on a busy line.
Handles the status calls that pull a tech off the lift all day. Customers get an instant update or a text-back the moment the work's signed off — without anyone putting down a wrench.
Books the seasonal surge — MOT, APK, winter tyres, swap-overs — quotes the price, and offers the next open slot so the calendar fills itself instead of going to voicemail.
Answers the questions that eat the phone: labour rates, what an APK costs, whether a part's in stock, how long the job takes. Accurate, on-brand, every time — never 'let me call you back'.
The evening 'can you look at my brakes tomorrow?' and the Sunday-night booking don't hit voicemail. Winnen takes them 24/7, books the slot, and the job is on the board before you open.
Confirms every appointment and sends a timed reminder by text before drop-off — so bays don't sit empty and your day runs the way you planned it.
A breakdown, a warranty claim, a fleet account — Winnen knows what's urgent, warm-transfers to the right person, or takes a detailed message with an instant summary so nothing critical waits.
Asks happy customers for a Google review at the perfect moment — right after the car's collected — and routes any grumble to you privately first, so your rating climbs instead of taking a public hit.
Answers in 20+ languages and switches automatically — so every driver in your area gets a clear, friendly booking, not a language barrier and a hang-up.
Works with your shop's tools
Connects directly to your garage management and booking system, so bookings land where your team already works — no double entry. Everything else via Zapier.
or pay as you go — €0.40 per answered call. Keep your number.
Book a demoIt pays for itself — or it's free.If Winnen doesn't book you more business than it costs in your first 30 days, you don't pay a cent. No contract, no lock-in.No new hardware. No long contract. Cancel anytime.
No. Winnen speaks naturally, in a warm voice you choose, and answers with the specifics of your shop — your hours, your services, your pricing. Most callers just hear a friendly, switched-on service advisor who books their car in. Call the demo above and judge it for yourself.
Yes. Winnen books straight into your garage management or booking system and Google Calendar, so appointments land where your team already works — no double entry. Anything else connects through Zapier. We wire it all up for you during setup.
That's the whole point. When five drivers call at 8am while everyone's under a car, Winnen answers every line at once — no busy tone, no hold music, no missed booking. It never puts a caller on hold to grab the next one.
Winnen handles them so your techs don't have to. It gives the customer the current status, or sends a text-back the moment the work is signed off — keeping your workshop heads-down on the actual repairs instead of stopping for the phone.
Around the clock — evenings, weekends, holidays. The late 'can you fit me in tomorrow?' and the Sunday-night booking get answered, booked and confirmed, so the job is on the board before your first tech clocks in.
A day. You tell us your hours, services and pricing; we train Winnen, point it at your number, and it's answering and booking the same day. No hardware to install, no long contract, keep your existing number.
Stop losing jobs to a ringing phone
Hear Winnen answer a call right now, then put it on your shop number. Live in a day — booking jobs while your techs keep working.
Book a demo