01
Connect your channels
Plug in your number, WhatsApp, website chat, Instagram and Google. Keep everything you already use — Winnen pulls it all into one place, no rip-and-replace.
Every conversation.One inbox.
Calls, texts, WhatsApp, website chat, Instagram — even your review replies — all land in one shared thread per customer. Your whole team sees it, claims it, and replies fast. Nothing slips through the cracks ever again.
See it live — book a demo
Live in a day · Whole team · Desktop + mobile
- One thread per customer
- Shared across your team
- Nothing forgotten
SMSWhatsAppCallsWebchatInstagramOne inbox
1
One thread per customer. Every call, text, WhatsApp and chat with that person, in the order it happened — not scattered across five apps.
0
Zero dropped balls. Assign it, claim it, snooze it — everyone sees who's on it, so no message gets replied to twice or not at all.
5+
Five-plus channels in one place. SMS, WhatsApp, calls, website chat and Instagram, all answered from the exact same screen.
The whole team. The whole picture.
One screen. Whole team. Every channel.
Stop digging through personal phones, a WhatsApp group, a voicemail box and someone's sticky notes. Every message about a customer sits in one thread — with the full history right there — so anyone on your team can pick it up and reply like they've been on it all along.
The cost of a dropped message
1 in 3customer messages to small businesses goes unanswered — lost between apps, phones and people who each thought someone else had it.
A lead doesn't care that the text went to a personal phone, the WhatsApp got buried, or the voicemail was never checked. They just feel ignored — and they call the business down the street instead. Every message scattered across five places is a customer slipping through a crack you can't even see.
Unanswered-message rates · small-business messaging data
Live in a day
From five apps to one in three steps
02
Invite your team
Add everyone in seconds. Each person gets the same shared inbox on desktop and mobile — no more messages trapped on one staffer's personal phone.
03
Reply as one
Every new message lands in one thread per customer. Assign it, drop a private note, @mention a teammate, set a status — and reply fast, together. Nothing slips.
Try it yourself · live 24/7
Don't take our word for it.
We'll call you.
Enter your number and our AI receptionist calls you in seconds — the same AI your customers would reach. No download, no signup.
What it does
Built so nothing slips
Not another shared email account. A real team inbox that knows who said what, who's handling it, and what comes next.
One thread per customer
Every SMS, WhatsApp, call, webchat and Instagram DM with one person, woven into a single timeline. Open a customer and see the whole story at a glance.
Assign to a teammate
Hand a conversation to the right person with one click. Everyone sees who owns it, so no message gets answered twice — or quietly dropped by all of you.
Private internal notes
Leave a note only your team can see — context, a heads-up, the backstory. The customer never sees it; the next teammate picks up exactly where you left off.
@mention your team
Pull in the right colleague with an @mention. They become a follower and get notified — the question reaches the person who can actually answer it.
Statuses that don't forget
Open, pending, snoozed or closed. Snooze a thread to next week and it reopens itself at the top of the inbox — so a 'later' never quietly becomes a 'never'.
Full history + context
Every past message, call and note on each customer, always one tap away. New staff can answer like a regular from day one — the relationship lives in the thread.
Templates + quick replies
Save the answers you type ten times a day and fire them off in a tap. Consistent, on-brand replies in seconds — the whole team sounds like one voice.
Cmd+K command palette
Hit Cmd+K and fly. Jump to any customer, assign, change status, switch channels — power through the whole inbox from the keyboard without touching the mouse.
Whole team, any device
Shared across everyone, in sync on desktop and mobile. At the counter or out on a job, the whole team is looking at the same inbox in real time.
Every channel your customers already use
WhatsAppInstagramSMSGoogleWebchatCalls
Keep your number, your WhatsApp and your social channels. Winnen unifies what you already run — your customers never download a thing.
One inbox. Your whole team. One price.
- Every channel in one shared inboxSMS · WA · IG
- One thread per customer, full history
- Assign + claim conversations
- Private internal notes + @mentions
- Statuses with snooze auto-reopen
- Templates + quick replies
- Cmd+K command palette
- Whole team, desktop + mobileUnlimited seats
€69/ month · whole team, everything included
Add the AI receptionist and pay as you go — €0.40 per answered call. No per-seat fees, ever.
Book your demoIt pays for itself — or it's free.If Winnen doesn't book you more business than it costs in your first 30 days, you don't pay a cent. No contract, no lock-in.Read the guaranteeNo contract. No setup fee. Unlimited team members. Cancel anytime. One saved customer covers the month.
Explore the rest of Winnen
Questions, answered
Which channels does it cover?+
SMS, WhatsApp, phone calls, website chat and Instagram — all in one shared thread per customer. Your AI receptionist's call summaries and missed-call text-backs land here too, and Google review replies sit alongside. It's every way a customer reaches you, in one place.
Does it replace WhatsApp or my phone number?+
No — it unifies them. You keep your number and your WhatsApp; Winnen simply brings those conversations into the shared inbox so your whole team can see and answer them, instead of them being stuck on one person's personal phone.
How many team members can use it?+
Your whole team — unlimited seats on the €69/month plan, no per-user fees. Everyone gets the same shared inbox on desktop and mobile, and you control who can see and reply to what.
Can I keep my existing number?+
Yes. You keep the number you already have — we simply route its texts and calls into Winnen. Nothing to print, nothing to tell your customers, and you can switch it back any time.
Is there a mobile app?+
Yes. The same shared inbox works on desktop and on your phone, in sync. Reply from the counter, the kitchen or a job site — your team sees every update live, wherever they are.
How is this different from a shared email inbox or a WhatsApp group?+
A shared email or a WhatsApp group can't tell you who's handling a message, can't pull in calls and Instagram, and forgets a 'I'll do it later'. Winnen gives you real assignment, private notes, @mentions, statuses that auto-reopen, and the full history on every customer — so nothing is doubled up and nothing is dropped.
Stop losing customers in the cracks
One inbox.Nothing slips.
Book a 15-minute demo and we'll show you your whole team, every channel, in one thread per customer. Live in a day, on the tools you already use.
Book your demo- Live in a day
- Whole team included
- No contract
- Pays for itself or it's free