01
We train it on your trade
Your services, service area, hours, rough pricing, what counts as a true emergency, and where the lead should go. Winnen learns your business so it sounds like a sharp dispatcher who knows the work — not a robot.
You can't answer the phone with your hands under a sink or up a ladder — so the next caller dials the next plumber on Google. Winnen is the AI receptionist that answers every call while you work, captures the job, address and urgency, books the visit, and routes real emergencies to your on-call tech. The job is yours before you've packed up the van.
Live in a day. No new hardware. No long contract.
1 in 4
calls to a busy tradesperson go unanswered while they're on a job — every one is a customer dialing your competitor.
80%
of emergency callers never leave a voicemail. They hang up and call the next number on Google.
€650
is the average value of a single service job. One missed call can be a whole job gone for good.
The cost of a missed call
A missed call is a booked competitor.The customer with a burst pipe at 7pm won't leave a message. They hang up and call the next pro who picks up — and that one gets the emergency call-out, the repair, and every job after it.

Every call you can't take with both hands full, every after-hours emergency that rings out to voicemail, every weekend call you only hear about on Monday — it's a paid job walking straight to the competition. Winnen answers when you physically can't, so the next caller is your next customer.
Missed-call & emergency-call benchmarks for home services, 2024
How it works
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Your services, service area, hours, rough pricing, what counts as a true emergency, and where the lead should go. Winnen learns your business so it sounds like a sharp dispatcher who knows the work — not a robot.
02
Forward your line or use a new one. Winnen picks up on the first ring — on the roof, under the sink, after hours, all weekend — captures the job and address, books the visit, and texts you the lead the second the call ends.
03
Every call, booking and emergency lands in one inbox with a recording, transcript and written summary — and a text to your phone with the customer, the job and the address. Nothing slips while you're working.
Try it yourself · live 24/7
Enter your number and our AI receptionist calls you in seconds — the same AI your customers would reach. No download, no signup.
What it does
Built for the way a home-service business actually runs — both hands full, emergencies after hours, the phone ringing while you're mid-job.
Under a sink, up a ladder, driving the van, asleep — Winnen picks up every call on the first ring, so a customer never hits voicemail and never dials the next pro.
Gets the job type, the full address, and how urgent it is — every detail you need to quote and dispatch, captured on the call so nothing's missed and nobody's chased.
Offers your real openings, books the appointment, and texts you the job so the right tech rolls out — no back-and-forth, no double booking, no missed slot.
A burst pipe or no-heat call at midnight is routed straight to your on-call tech by the rules you set — while routine jobs are simply booked for the morning. Never miss the big one.
The moment a call ends, you get a text with the customer, the job, the address and the urgency — full context on your phone, so you can roll on the emergency or call back on your terms.
Do you cover my postcode? Roughly what does a boiler service cost? Can you come today? Winnen answers pricing, availability and service-area questions instantly, so your phone time turns into booked work.
Automatic text confirmations and reminders before every visit mean fewer no-shows and fewer wasted trips across town — the cheapest revenue you'll ever protect.
After a job done right, Winnen asks happy customers for a Google review at the perfect moment — so you climb the local rankings and the next emergency caller finds you first.
Greets and helps every customer in their own language — and hands the call to you with full context the moment a human is the right call.
Connects to the tools you already run
Connects directly to your scheduling tool and Google Calendar. Everything else via Zapier.
Or pay as you go — just €0.40 per answered call. No contract, cancel anytime.
Book a demoIt pays for itself — or it's free.If Winnen doesn't book you more business than it costs in your first 30 days, you don't pay a cent. No contract, no lock-in.One recovered service job is worth hundreds. At €0.40 a call, Winnen pays for itself the first time it saves a single job from going to voicemail.
No. Winnen uses a natural, warm voice and is trained on your business, so it sounds like a sharp dispatcher who knows the trade — not a phone tree. Most callers don't realise they aren't talking to a person, and the moment a call truly needs you, it hands off with full context.
Yes. Winnen triages every call, and a genuine emergency — a burst pipe, no heat, an electrical fault — is routed straight to your on-call number by the rules you set, while routine jobs are simply booked. You only get interrupted when it actually matters.
That's exactly what it's for. When you're under a sink, up a ladder or driving between calls, Winnen answers every incoming call at once — no hold music, no busy signal — captures the job and texts it to you, so nothing rings out to a competitor while you work.
Every time. Winnen takes the job type, the full address and how urgent it is on the call, then texts you the lead with all of it — so you can quote, dispatch and turn up prepared without chasing the customer for details.
Those are your most-missed, highest-value calls — and Winnen answers all of them, 24/7. It books routine jobs for the morning and routes real emergencies to your on-call tech, so after-hours and weekend calls become booked work instead of lost revenue.
Usually within a day. We set it up with you — your services, service area, hours, pricing and emergency rules — you forward your line, and it starts answering, capturing jobs and texting you leads. No new phone system, no hardware.
Stop sending jobs to voicemail
See Winnen answer a real call, capture the job and address, and text you the lead — for your trade, in minutes. Then decide.
Book a demo