01
The phone rings
Mid-service, after close, or while every line is busy — the call comes to your AI host instead of going to voicemail.
Every call answered.Every table filled.
Winnen is the AI host that picks up the moment your team can't — books the table, takes the order, answers the menu and allergy questions, and confirms by text. 24/7, in every language your guests speak.
Hear it answer your phone
Live in a day · works with your number and your reservation book.
43%
of restaurant calls go unanswered
69%
of callers won't call back — they book elsewhere
24/7
Winnen answers every one of them
The dinner-rush problem
150+calls a month slip to voicemail — almost all of them at your busiest hour, when the phone rings and every server is already on the floor.
A missed call isn't a missed call. It's a table that just booked the place down the street.
Source · restaurant call & reservation studies, 2024–2025
How it works
Service stays on the floor
02
Your host picks up
It greets the guest in their language, checks your live availability, and books the table — or takes the order, or answers the question.
03
It lands in your book
The reservation drops into your system, the guest gets a text confirmation, and you get a summary. No missed tables, no no-shows.
Try it yourself · live 24/7
Don't take our word for it.
We'll call you.
Enter your number and our AI receptionist calls you in seconds — the same AI your customers would reach. No download, no signup.
Built for the floor
Everything a great host does
Trained on your restaurant — your menu, your tables, your policies — so every call is handled the way you would handle it yourself.
Books every reservation
Checks real-time availability, captures party size and dietary notes, and confirms the table — plus changes and cancellations, day or night.
Cuts your no-shows
Sends an instant text confirmation and a reminder before the booking, so tables don't sit empty when a party forgets.
Answers every question
Hours, location and parking, the menu, allergens and dietary options, the terrace, dress code, dog-friendly — answered accurately, every time.
Takes takeout & orders
Picks up pickup and to-go orders over the phone, reads them back to confirm, and sends them straight to the kitchen.
Handles big parties & events
Spots private dining, large groups and catering inquiries, captures the details, and routes them to you with full context.
Speaks your guests' language
Switches instantly between 20+ languages — books the tourist in French, confirms in French, never misses an international guest.
Knows when to hand off
VIPs and tricky requests transfer to your team with context; anything missed comes back as a logged callback, never a lost guest.
Wins back the review
After the visit it asks for the Google review in the guest's language, turning happy diners into five stars — on autopilot.
Sounds like your restaurant
Your name, your tone, your policies — guests think they're talking to your maître d', not a robot. Never busy, never on hold.
Works with your reservation book
ZenchefTheForkFormitableOpenTableGuestplanGoogle Calendar
Connect your current system directly — no double entry, no platform change. Everything else via Zapier.
Everything your floor needs, one flat price
- A 24/7 AI host on your own number — answers every call
- Books tables straight into your reservation book
- Takes takeout & to-go orders, sent to the kitchen
- Answers menu, allergy, hours & parking questions
- Text confirmations & reminders that cut no-shows
- Speaks 20+ languages for every guest
- Done-for-you setup & menu training€500 value — free
- Live within a day — we build and train it for youfree
€69/ month
or pay as you go — €0.40 per answered call, no monthly fee
Book a demoIt pays for itself — or it's free.If Winnen doesn't book you more business than it costs in your first 30 days, you don't pay a cent. No contract, no lock-in.
No contract · cancel anytime · it pays for itself or it's free
Restaurant questions
Will it sound like a robot to my guests?+
No. It speaks naturally in your guest's language and your restaurant's tone — most callers never realize it's AI. You pick the voice and the greeting.
Does it work with my reservation system?+
Yes — Zenchef, TheFork, Formitable, OpenTable, Guestplan and more connect directly, with everything else via Zapier. No double entry.
Can it handle the dinner rush — lots of calls at once?+
It answers unlimited calls at the same time, so no guest ever gets a busy tone or hold music, even when every line rings during service.
What about big parties, events or private dining?+
It captures the details and routes high-value inquiries to you with full context — you never lose a 12-top or a catering lead to voicemail.
Do my guests have to change anything?+
No. They call your normal number. Winnen just answers the calls your team can't get to — during the rush, after close, on holidays.
How fast can we go live?+
Most restaurants are live within a day. Forward your calls, tell us your menu, hours and booking rules, and it's ready for the next service.
See it before service tonight
Fill more tables,answer every call
Get a quick walk-through — hear it book a table, take an order, and answer the questions your guests actually ask. You'll know in minutes whether it's ready for your floor.
Book a demo- Live in a day
- Keep your number
- No contract
- Pays for itself or it's free