24/7 AI receptionist for restaurants
Never miss another call in Manchester
Winnen is a 24/7 AI receptionist, custom-trained on your menu, hours and tables. It answers every call, books the reservation into your system, and texts the guest a confirmation — for €0.40 per answered call, or €69/month unlimited. No call centre, no robotic script.
- Answers 24/7, even mid-service and on days off
- Books straight into ResDiary, OpenTable & TheFork
- €0.40 per answered call — no monthly fee
- Pays for itself in 30 days or it's free
Try it yourself · live 24/7
Don't take our word for it.
We'll call you.
Enter your number and our AI receptionist calls you in seconds — the same AI your customers would reach. No download, no signup.
The missed-call problem
Every ring you miss is a table someone else fills
Every unanswered call in Manchester is a table you didn't fill. A typical sit-down restaurant misses around 150 calls a month — roughly 1,080 real reservation and order calls a year — and most ring out at 7pm when every server is on the floor. Diners rarely leave a voicemail and rarely call back; they simply book the restaurant down the road in Greater Manchester instead.
Source · Slang AI and Breez restaurant call-volume studies, 2024-2025
How it works
Your phone rings while you're busy or closed. Instead of voicemail, the call forwards to Winnen.
Your AI receptionist picks up in seconds and talks like your front desk — answering questions on services, prices and availability.
The appointment lands on your calendar and you get a summary. The customer's booked before they call anyone else.
What Winnen handles for your restaurant
Custom-trained on your venue, Winnen picks up the calls your team can't get to during service — and turns them into booked covers.
Takes new reservations and updates or cancels existing ones, capturing the date, time, party size and name correctly every time.
Answers 'have you got a table for four tonight?' or a date weeks out, including large groups, using your live reservation availability.
Takes and modifies collection orders and gives accurate pickup times, so kitchen calls don't pull a server off the floor.
Confirms opening hours, last kitchen orders and holiday opening — the questions that ring out when you're busiest.
Answers questions on the menu, set and tasting menus and prices, and gives your documented allergen line for gluten-free, vegan, halal and nut queries.
Handles party, private-dining, event and catering enquiries, taking the details and flagging them for you to follow up.
“We used to let the phone ring out through service — there was just no one free to answer. Winnen picks up every call now, books the table and texts the guest a confirmation. We worked out we'd been losing two or three covers a night without even knowing.”
Owner · a restaurant in Manchester
The honest comparison
Stack it up
Beyond the phone
It runs your whole front desk
Answering the phone is just the start. Inbox, calendar, payments, reviews and CRM are all built in, all on one plan.
Every call and text in one thread per customer — recordings, voicemail and AI summaries included.
It books into your calendar, and a booking link lets customers grab a slot, with text confirmations and reminders.
Send a pay-link by text — card, iDEAL or Tap to Pay. The receipt logs itself back. Powered by Stripe.
After every job it asks for the review, steers unhappy customers to you first, and drafts your Google replies.
Every contact gets a timeline of calls, texts, payments and reviews. Tagged, owned and searchable.
It knows your services, prices and booking rules, and answers in your own voice — not a generic bot.
Everything included. One number, one login, one bill — no add-on tax, no per-seat surprises.
The math
What missed calls cost you
You're losing about
€128,520
a year walking to your competitor.
Winnen costs €69/mo. Recover even a fraction of that leak and it's a 155×.
Plug the leak→Drag the sliders to your own numbers. Assumes you'd win 1 in 3 of the calls you currently miss.
One simple plan
Everything you need to never miss a call
- A 24/7 AI receptionist on your own number — answers every call
- Books straight into your calendar
- Custom-trained on your services, prices & booking rules
- Your own voice & tone — callers think it's your front desk
- Call summaries, transcripts & recordings in your inbox
- Unlimited calls, every feature — no usage tiers, no overage bills
- Done-for-you setup & number connection
- Live in under an hour — we build and train it for you
No contract · cancel anytime · it pays for itself or it's free
Quick answers
Winnen costs €0.40 per answered call with no subscription, or €69/month for unlimited calls. It pays for itself in 30 days or it's free, with no contract.
Yes. Winnen answers 24/7 — through the dinner rush, after closing, on Mondays and bank holidays — and books the table while your kitchen is shut.
Yes. Winnen writes confirmed bookings straight into systems like ResDiary, OpenTable and TheFork, so reservations land in your book automatically.
Neither — Winnen is an AI receptionist custom-trained on your restaurant, not a generic call centre, and it answers instantly every time.
It pays for itself — or it's free.
If Winnen doesn't book you more business than it costs in your first 30 days, you don't pay a cent. No contract, no lock-in.
Frequently asked questions
Will it sound like a robot and put my Manchester diners off?+
No. Winnen is custom-trained to greet callers in your restaurant's own tone and warmth, and it tells callers up front they're speaking to an automated assistant. Most diners just hear a friendly host who answers instantly instead of a voicemail.
How does it know tonight's specials and real availability?+
Winnen is trained on your menu, set menus and opening hours, and reads live table availability from your reservation system — so it quotes tonight's real openings, not yesterday's. Daily items like the soup of the day take minutes to keep current.
Will it actually write bookings into our system, or just leave me a message?+
It writes them in. Winnen books directly into reservation systems like ResDiary, OpenTable and TheFork, with the correct date, party size and name — no list of messages to action later, and no double-bookings to untangle.
Can it handle allergy and dietary questions safely?+
Winnen gives your documented allergen line for the 14 major allergens and, for anything outside it, flags the booking for staff rather than guessing. Allergen information is regulated under Natasha's Law and EU rules, so the agent never improvises a medical answer.
Can it talk to tourists and callers in other languages?+
Yes. Winnen understands and replies in multiple languages and can switch mid-call, so tourist and out-of-area callers in Manchester get a clear answer instead of a missed booking.
Is recording calls GDPR-compliant?+
Yes. Winnen discloses up front that the caller is speaking to an automated assistant and that the call may be recorded, stores data in the EU, and redacts sensitive details — the lawful basis and transparency the GDPR requires.
Do I have to change my restaurant's phone number?+
No. You keep your existing number and simply forward calls to Winnen when you can't pick up — after hours, during service, or all the time. Nothing on your menus or listings changes.
How long does setup take, and what's the guarantee?+
Most restaurants are live within a day. There's no contract — €0.40 per answered call or €69/month unlimited — and it pays for itself in 30 days or it's free, cancel anytime.
Built for Manchester restaurants
From the lunch rush to the late dinner sitting, Manchester restaurants take most of their bookings by phone — and miss them exactly when the dining room is full. Winnen answers every call across Salford, Stockport, Didsbury and Trafford and the wider Greater Manchester, handling the tourist and out-of-hours enquiries that would otherwise end up at a competitor's table.
Live demo · zero risk
Stop sending customers to voicemail
Start in minutes, or hear it live first — it answers like your front desk, books a real appointment, and handles the questions your customers actually ask.
Every day you wait is another day of calls going to voicemail — and to the business down the road.
- No contract
- No setup fee
- €0.40 per call
- Cancel anytime