24/7 AI receptionist for salons & spas
Never miss another call in Coventry
Winnen is a 24/7 AI receptionist trained on your salon. It answers the calls you can't get to — mid-colour, after closing, on Sundays and Mondays — and books them straight into your diary. Just €0.40 per answered call, or €69/month unlimited. No contract.
No subscription · set up in under an hour
- Answers 24/7 — evenings, Sundays and Mondays
- Books into Fresha, Phorest, Treatwell, Timely & Booksy
- €0.40 per answered call, no monthly fee
- Pays for itself in 30 days or it's free
The missed-call problem
Every missed call is a booking walking down the road
When a stylist is mid-colour and the front desk is checking clients in and out, the phone simply rings out — and almost half of all booking requests land after you've closed, on Sundays and the Monday many Coventry salons shut. With the average client worth around €250, even a handful of missed calls a week adds up to thousands in lost colour and treatment revenue every year. The hard part is that 85% of those callers never ring back and only 1 in 4 leaves a voicemail, so you never even know they tried. They just book the next salon down the road in West Midlands.
Source · salon/spa call-volume and online-booking research (BookingBee, Zenoti, Treatwell).
How it works
Your phone rings while you're busy or closed. Instead of voicemail, the call forwards to Winnen.
Your AI receptionist picks up in seconds and talks like your front desk — answering questions on services, prices and availability.
The appointment lands on your calendar and you get a summary. The customer's booked before they call anyone else.
Try it yourself · live 24/7
Don't take our word for it.
We'll call you.
Enter your number and our AI receptionist calls you in seconds — the same AI your customers would reach. No download, no signup.
What Winnen handles for your salon
Trained on your services, prices, treatments and stylists, Winnen answers real client calls the way your front desk would.
A caller wants a cut, colour, blow-dry, gel nails, facial or massage. Winnen checks the diary and books the right service with the right stylist.
Clients ring to move, cancel or chase an appointment. Winnen finds the booking, updates the diary and frees the slot for someone else.
Balayage, highlights, extensions, gel infills — Winnen quotes your exact prices so callers get a straight answer instead of a voicemail.
Winnen checks open slots for a specific date, time or a named stylist and offers the nearest fit, then books it on the spot.
How long does a keratin treatment take? Do I need a patch test before colour? Winnen answers from your own salon notes.
Running late or after a last-minute slot? Winnen checks today's gaps and tells callers whether you're taking walk-ins right now.
“I used to lose count of the missed calls on a busy Saturday. Now every one gets answered and booked, even on the Sunday we're closed. It paid for itself in the first fortnight.”
Owner · a salon and spa business
The honest comparison
Stack it up
Beyond the phone
It runs your whole front desk
Answering the phone is just the start. Inbox, calendar, payments, reviews and CRM are all built in, all on one plan.
Every call and text in one thread per customer — recordings, voicemail and AI summaries included.
It books into your calendar, and a booking link lets customers grab a slot, with text confirmations and reminders.
Send a pay-link by text — card, iDEAL or Tap to Pay. The receipt logs itself back. Powered by Stripe.
After every job it asks for the review, steers unhappy customers to you first, and drafts your Google replies.
Every contact gets a timeline of calls, texts, payments and reviews. Tagged, owned and searchable.
It knows your services, prices and booking rules, and answers in your own voice — not a generic bot.
Everything included. One number, one login, one bill — no add-on tax, no per-seat surprises.
The math
What missed calls cost you
You're losing about
€146,880
a year walking to your competitor.
Winnen costs €69/mo. Recover even a fraction of that leak and it's a 177×.
Plug the leak→Drag the sliders to your own numbers. Assumes you'd win 1 in 3 of the calls you currently miss.
One simple plan
Everything you need to never miss a call
- A 24/7 AI receptionist on your own number — answers every call
- Books straight into your calendar
- Custom-trained on your services, prices & booking rules
- Your own voice & tone — callers think it's your front desk
- Call summaries, transcripts & recordings in your inbox
- Unlimited calls, every feature — no usage tiers, no overage bills
- Done-for-you setup & number connection
- Live in under an hour — we build and train it for you
No contract · cancel anytime · it pays for itself or it's free
Quick answers
Winnen costs €0.40 per answered call with no subscription, or €69/month for unlimited calls. There's no contract, and it pays for itself in 30 days or it's free.
Yes. Winnen answers 24/7 — evenings, Sundays and the Monday many salons are shut — which is exactly when nearly half of all booking requests come in.
Yes. Winnen books straight into salon systems like Fresha, Phorest, Treatwell, Salonized, Timely and Booksy, so appointments land in your existing diary.
Winnen is custom-trained on your services, prices and stylists and speaks in your salon's voice — callers get accurate answers, not a generic robot.
It pays for itself — or it's free.
If Winnen doesn't book you more business than it costs in your first 30 days, you don't pay a cent. No contract, no lock-in.
Frequently asked questions
Will my clients know they're talking to AI?+
Yes — Winnen identifies itself as an automated assistant at the start of the call, as the rules require. Because it's trained on your salon, most callers simply get their booking sorted quickly and politely.
What if it quotes the wrong price or double-books a stylist?+
Winnen only quotes the prices and availability you give it and books against your live diary, so it can't offer a slot that isn't there or put a client with the wrong stylist.
Does Winnen work with the booking system my Coventry salon uses?+
Almost certainly. It books into the systems salons already use — Fresha, Phorest, Treatwell, Salonized, Timely, Booksy and more — so nothing changes about how you run the diary.
Is it GDPR compliant?+
Yes. Winnen handles caller data lawfully, tells callers the call is recorded and AI-assisted, keeps only what's needed to book, and auto-deletes on a set retention schedule in line with UK GDPR and ICO guidance.
Can I keep my current salon phone number?+
Yes. You keep your existing number — Winnen simply answers the calls you can't get to, so nothing on your marketing, your door or your Google listing has to change.
How long does it take to set up for my Coventry salon?+
About a day. You don't have to train it — we build Winnen from your price list, services and booking system, then you check it over and go live.
Will it cope with regulars, accents and the way we talk?+
Winnen is trained on your treatments, stylists and regular clients, and handles strong regional accents naturally. In bilingual areas it switches between languages cleanly.
What's the guarantee?+
Winnen pays for itself in 30 days or it's free. There's no contract and you can cancel anytime — at €0.40 per answered call, a single recovered booking usually covers months.
Built for Coventry salons and spas
Winnen knows how Coventry salons actually run. Saturday is your busiest revenue day, clients phone for a specific named stylist, and last-minute walk-ins are part of the trade — so Winnen handles named-stylist requests, same-day slots and the after-hours rush across Earlsdon, Coundon, Cheylesmore and Canley. Whether you're in the centre of Coventry or out in the surrounding West Midlands, every call is answered in your salon's voice and booked into the diary you already use.
Live demo · zero risk
Stop sending customers to voicemail
Start in minutes, or hear it live first — it answers like your front desk, books a real appointment, and handles the questions your customers actually ask.
Every day you wait is another day of calls going to voicemail — and to the business down the road.
- No contract
- No setup fee
- €0.40 per call
- Cancel anytime